Disclaimer, Terms & Conditions, and Privacy Policy

Preamble
This Disclaimer, Terms & Conditions, Privacy Policy, and all ancillary legal provisions, together with any schedules, annexures, amendments, and policies incorporated herein by reference (hereinafter collectively referred to as the “Agreement” or “Policies”), shall constitute a lawful, valid, binding, and enforceable electronic contract under applicable laws between All in One Roof (hereinafter referred to as the “Platform”, “Company”, “We”, “Us”, or “Our”) and any individual, entity, or juridical person who accesses, browses, registers on, or engages in any transaction, interaction, or usage of the Platform in any manner whatsoever (hereinafter referred to as the “User”, “Customer”, or “You”). By accessing, browsing, registering with, or otherwise using the Platform, the User irrevocably and unconditionally acknowledges, represents, and warrants that they have read, understood, and consented to be legally bound by the terms and conditions set forth in these Policies, including any modifications or updates made from time to time at the sole discretion of the Company. Such access, continued usage, or engagement shall constitute valid, informed, and legally enforceable consent, acceptance, and agreement under the provisions of the Information Technology Act, 2000, including but not limited to the recognition of electronic records, digital signatures, electronic authentication, and click-wrap or browse-wrap agreements, and shall have the same legal force and effect as a written contract executed in physical form. The User further agrees that their electronic acceptance shall constitute a binding obligation, creating enforceable rights and liabilities, and that no objection shall be raised on the grounds of the Agreement being in electronic form or not bearing physical signatures, to the fullest extent permissible under applicable law.

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1. Acceptance, Consent, and Electronic Contract Formation
1.(i). The User’s continued access to, browsing of, or use of the Platform, whether intermittent or ongoing, shall be deemed to constitute an irrevocable, unconditional, and unequivocal acceptance, consent, and assent to be bound by these Policies, as may be amended, modified, or updated from time to time at the sole and absolute discretion of the Company. Such continued usage shall operate as a legally valid manifestation of the User’s intent to enter into and be governed by this Agreement, thereby creating a binding and enforceable contractual obligation between the User and the Company. The User hereby expressly waives any right to contest the validity, enforceability, or applicability of these Policies on the grounds of lack of notice, absence of physical execution, or non-signature, and acknowledges that continued access or usage shall constitute constructive notice and deemed acceptance of all terms herein, to the fullest extent permissible under applicable law.
1.(ii). The User expressly acknowledges, agrees, represents, and warrants that such acceptance, whether by way of access, continued use, or any other form of electronic interaction with the Platform, shall constitute a lawful, valid, binding, and legally enforceable agreement, giving rise to definitive rights, duties, obligations, and liabilities under applicable laws. This Agreement shall be recognized and enforceable in accordance with, and subject to, the provisions of all applicable statutes, rules, and regulations in force, including but not limited to the Information Technology Act, 2000 (including provisions relating to electronic records, digital consent, and electronic authentication) and the Indian Contract Act, 1872 (including provisions pertaining to free consent, lawful consideration, competency of parties, and enforceability of agreements). The User further acknowledges that such electronic acceptance shall carry the same legal validity, sanctity, and evidentiary value as a contract executed in writing and duly signed, and hereby expressly waives any objection or defense regarding the enforceability of this Agreement on the grounds that it is concluded electronically, without physical signature or execution, to the fullest extent permissible under applicable law.
1.(iii). The User hereby irrevocably, unconditionally, and expressly waives any and all rights, claims, objections, or defenses, whether present or future, arising in law or equity, challenging or disputing the validity, legality, enforceability, or admissibility of this Agreement on the sole or primary ground that the same has been formed, executed, accepted, or concluded by electronic means. The User further acknowledges and agrees that the electronic form of this Agreement, including its acceptance through digital or electronic mechanisms, shall not in any manner affect its binding nature, legal sanctity, or enforceability, and shall be accorded full legal recognition, evidentiary value, and effect as a duly executed written contract, to the fullest extent permissible under applicable laws.
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2. Nature and Limitation of Services

2.(i). The Platform operates solely in the capacity of an intermediary e-commerce facilitator, providing a digital interface and technological infrastructure that enables Users to access, view, browse, compare, and purchase goods and/or services listed by independent third-party sellers, vendors, and manufacturers. The Company neither owns, controls, nor assumes any proprietary interest in the products offered on the Platform, and acts merely as a conduit for facilitating transactions between the Users and such third parties. Accordingly, the Platform does not assume any role as a seller, distributor, or agent of the listed products, and all commercial transactions, including but not limited to pricing, quality, warranties, representations, and fulfillment obligations, are undertaken directly by the respective third-party sellers or manufacturers, subject to applicable laws and contractual arrangements.
2.(ii). The Company does not manufacture, produce, or exercise any direct control over the majority of the products listed, displayed, or made available on the Platform, and accordingly, shall not be deemed, interpreted, or construed, whether expressly or by implication, as the manufacturer, producer, distributor, warrantor, guarantor, or certifying authority in respect of such products. The Company expressly disclaims any and all representations, warranties, or guarantees, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, quality, safety, durability, or compliance with applicable standards or specifications. All such representations, assurances, and obligations shall rest solely and exclusively with the respective third-party sellers, vendors, or manufacturers offering the products on the Platform.
2.(iii). The obligations, duties, and responsibilities of the Platform are strictly limited in scope to providing intermediary and facilitative services, including but not limited to enabling product listings, hosting and displaying information, facilitating order placement by Users, processing or enabling payment mechanisms through authorized payment gateways, and coordinating logistics and delivery through third-party service providers. Under no circumstances shall the Platform be deemed to assume any additional obligations, liabilities, or responsibilities beyond such facilitative functions, and nothing contained herein shall be construed to create any agency, partnership, joint venture, or fiduciary relationship between the Platform and the User or any third-party seller.
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3. Product Information and Content Disclaimer

3.(i). While the Company undertakes commercially reasonable efforts, in accordance with prevailing industry standards and due diligence practices, to ensure the accuracy, correctness, and integrity of product-related information made available on the Platform, the Company does not make, and hereby expressly disclaims, any and all representations, warranties, or assurances, whether express or implied, statutory or otherwise, with respect to the completeness, accuracy, reliability, adequacy, currency, or timeliness of such information. The User acknowledges and agrees that all product descriptions, specifications, pricing, availability, and other related content are provided on an “as is” and “as available” basis, and may be subject to errors, omissions, inaccuracies, or delays, including those arising from reliance on third-party data sources or sellers. Accordingly, the Company shall not be held liable or responsible for any loss, damage, claim, or consequence arising from or in connection with the User’s reliance on such information, to the fullest extent permissible under applicable law.
3.(ii). The Users hereby expressly acknowledge, agree, and accept that all information, content, materials, and services made available on or through the Platform are provided strictly on an “as is” and “as available” basis, without any representations, warranties, or guarantees of any kind, whether express, implied, statutory, or otherwise. Without prejudice to the generality of the foregoing, the Company expressly disclaims all implied warranties, including but not limited to warranties of accuracy, completeness, reliability, merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free availability. The User further acknowledges that any reliance placed on such information shall be solely at their own risk, and the Company shall not be liable for any inaccuracies, deficiencies, interruptions, or unavailability of the Platform or its content, to the fullest extent permissible under applicable law
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4. Packaging and Label Supremacy

4.(i). The Users shall be under a continuing and affirmative obligation to carefully review, examine, and verify all product packaging, labels, instructions, warnings, and accompanying documentation provided by the manufacturer or seller prior to the use, consumption, or application of any product purchased through the Platform. Such review shall include, without limitation, verification of ingredients, usage guidelines, safety instructions, expiry dates, storage conditions, and any contraindications or cautionary statements. The User hereby acknowledges that reliance on the information contained in such packaging and labels is essential, and the Company shall not be liable for any consequences arising from the User’s failure to undertake such due diligence prior to usage, to the fullest extent permissible under applicable law.
4.(ii). In the event of any inconsistency, conflict, ambiguity, or discrepancy between the information, descriptions, specifications, or representations provided on the Platform and those set forth on the product packaging, labels, inserts, or accompanying documentation, the information contained on such packaging or labels, as provided by the manufacturer or seller, shall prevail, supersede, and be deemed final and binding. The User hereby acknowledges and agrees that the Company shall not be held liable or responsible for any such discrepancies, and that reliance shall be placed primarily on the product packaging and labeling, which constitute the authoritative and legally compliant source of product-related information, to the fullest extent permissible under applicable law.
4.(iii). The Company hereby expressly disclaims any and all liability, responsibility, or obligation arising out of or in connection with any inconsistencies, discrepancies, inaccuracies, or omissions between the information presented on the Platform and that contained on product packaging, labels, or accompanying documentation. To the fullest extent permissible under applicable law, the Company shall not be held liable for any direct, indirect, incidental, consequential, special, or punitive damages, losses, or claims resulting from the User’s reliance on such information, and the User acknowledges that primary reliance shall be placed on the product packaging and manufacturer-provided details.
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5. Product Display and Colour Variation

5.(i). All digital representations, including but not limited to images, photographs, graphics, videos, illustrations, and other visual depictions of products or services displayed on the Platform, are provided solely for illustrative, referential, and informational purposes. Such representations may not accurately reflect the exact appearance, size, color, dimensions, specifications, or other attributes of the actual product or service due to variations in display settings, lighting conditions, manufacturing processes, or other external factors. Accordingly, the Company does not make any representations or warranties, whether express or implied, as to the accuracy, completeness, or exact correspondence of such digital representations with the actual products or services delivered, and disclaims any liability arising from reliance placed by the User on such illustrative content, to the fullest extent permissible under applicable law.
5.(ii). The User hereby acknowledges and agrees that variations, discrepancies, or minor deviations in the appearance, specifications, or characteristics of products are inherent and unavoidable, and may arise due to multiple factors, including but not limited to differences in device display settings, screen resolution, color calibration, lighting conditions during photography, post-production processing, as well as periodic manufacturing modifications, design updates, or improvements implemented by the respective sellers or manufacturers. Accordingly, such variations shall not be construed as defects, deficiencies, or misrepresentations, and the Company expressly disclaims any liability or obligation arising from or in connection with such inevitable differences, to the fullest extent permissible under applicable law.
5.(iii). Accordingly, and without prejudice to the generality of the foregoing, no liability, obligation, or responsibility whatsoever shall attach to or be imposed upon the Company, whether in contract, tort (including negligence), strict liability, or otherwise, in respect of any such variations, discrepancies, or differences. The User hereby expressly agrees that the Company shall not be held liable for any direct, indirect, incidental, consequential, special, or punitive damages, losses, or claims arising out of or in connection with such matters, to the fullest extent permissible under applicable law
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6. Typographical Errors and Corrections

6.(i). The Platform may, from time to time, contain typographical errors, inaccuracies, omissions, or inadvertent discrepancies in relation to product descriptions, pricing, availability, specifications, or other content. The Company does not warrant or guarantee that any information provided on the Platform is error-free, complete, or current, and expressly disclaims any obligation to ensure absolute accuracy at all times. The Company reserves the right, at its sole discretion and without prior notice, to correct, update, modify, or remove any such errors, inaccuracies, or omissions, and to change or update information at any time. To the fullest extent permissible under applicable law, the Company shall not be liable for any loss, damage, or claim arising out of or in connection with such errors or inaccuracies or the User’s reliance thereon.
6.(ii). The Company hereby expressly reserves the absolute and unfettered right, at its sole discretion and without any prior notice or liability, to correct, rectify, amend, or update any errors, inaccuracies, omissions, or discrepancies appearing on the Platform, including but not limited to those relating to product descriptions, pricing, availability, or specifications. Without prejudice to the foregoing, the Company shall further be entitled to suspend, refuse, or cancel any orders or transactions that have been placed or processed based on such erroneous or inaccurate information, whether or not the order has been confirmed or payment has been received. The User acknowledges and agrees that the Company shall not be held liable for any direct or indirect loss, damage, or inconvenience arising from such rectification or cancellation, to the fullest extent permissible under applicable law.
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7. Product Usage and Consumer Due Diligence

7.(i). The Users shall exercise their own independent judgment, discretion, and due diligence prior to the purchase, use, consumption, or application of any product or service made available on the Platform. The User is solely responsible for assessing the suitability, appropriateness, safety, and compatibility of such products for their intended purpose, taking into account individual requirements, preferences, and any applicable instructions, warnings, or contraindications. The Company does not provide any professional, medical, technical, or specialized advice, and any information made available on the Platform shall not be construed as a substitute for expert consultation. Accordingly, the Company shall not be liable for any consequences arising from the User’s reliance on such information or failure to exercise independent judgment, to the fullest extent permissible under applicable law.
7.(ii). Users are hereby advised and shall be under an affirmative obligation to conduct an appropriate patch test prior to the full use or application of any cosmetic, skincare, or personal care product purchased through the Platform. Such patch testing shall be undertaken in accordance with the usage instructions, warnings, and guidelines provided by the manufacturer, so as to assess potential allergic reactions, sensitivities, or adverse effects. The User acknowledges that individual skin types and sensitivities may vary, and the Company shall not be held liable for any irritation, allergy, or adverse reaction arising from the use of such products, particularly where the User has failed to undertake reasonable precautionary measures, including patch testing, to the fullest extent permissible under applicable law.
7.(iii). To the fullest extent permissible under applicable law, the Company shall not be held liable or responsible for any allergic reactions, skin sensitivities, irritations, or other adverse outcomes arising from the use, misuse, or application of any products purchased through the Platform. The User expressly acknowledges that such reactions may vary based on individual conditions, predispositions, or sensitivities, and assumes full responsibility for evaluating product suitability prior to use, including adherence to instructions, warnings, and precautionary measures provided by the manufacturer. Accordingly, the Company disclaims any and all liability for any direct, indirect, incidental, or consequential damages arising there from.
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8. Damaged Product Claims and Unboxing Evidence

8.(i). Any claims, complaints, or requests for return, replacement, or refund in respect of damaged, defective, or tampered products shall be considered, processed, and adjudicated by the Company only upon the submission of a continuous, uninterrupted, and unedited unboxing video, clearly capturing the condition of the package at the time of delivery, the opening process, and the product in its received state. Such video evidence must be recorded in a single take, without any cuts, alterations, or modifications, and must clearly establish the alleged damage or defect. The User acknowledges and agrees that failure to provide such verifiable evidence in the prescribed manner may result in rejection of the claim at the sole discretion of the Company, and the Company shall not be held liable for any claims that do not meet these evidentiary requirements, to the fullest extent permissible under applicable law.
8.(ii). Failure by the User to comply with the prescribed requirements, conditions, or evidentiary obligations, including but not limited to the submission of requisite documentation or proof, shall render the claim liable to be rejected, declined, or dismissed at the sole, absolute, and exclusive discretion of the Company. The User hereby acknowledges and agrees that such decision of the Company shall be final and binding, and the Company shall not be under any obligation to entertain, reconsider, or process any such non-compliant claims, nor shall it incur any liability arising therefrom, to the fullest extent permissible under applicable law.
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9. Manufacturer Responsibility

9.(i). All issues, concerns, or claims relating to the quality, safety, efficacy, performance, or suitability of any product made available on the Platform shall be solely and exclusively attributable to, and the responsibility of, the respective manufacturer, producer, or brand owner of such product. The Company acts merely as an intermediary facilitator and does not undertake any role in the manufacturing, formulation, testing, or certification of the products. Accordingly, the Company expressly disclaims any and all liability, whether direct or indirect, arising out of or in connection with any defects, deficiencies, or adverse outcomes associated with such products, and the User agrees that any recourse, claims, or remedies shall lie solely against the respective manufacturer or seller, to the fullest extent permissible under applicable law.
9.(ii). The Platform operates solely as an intermediary facilitator, providing a technological interface to enable transactions between Users and third-party sellers, and does not assume, undertake, or accept any product-related liability. Accordingly, the Company shall not be deemed to be the manufacturer, seller, distributor, or warrantor of any product listed on the Platform, and expressly disclaims any and all product liability, whether arising in contract, tort (including negligence), strict liability, or otherwise. The User acknowledges and agrees that any claims, disputes, or liabilities pertaining to product defects, quality, safety, or performance shall rest solely with the respective manufacturer or seller, to the fullest extent permissible under applicable law. In the event that any product is found to have a manufacturing or quality defect after purchase, the customer shall be required to directly communicate such defect to the respective manufacturing company. The Company may, at its discretion, assist the customer in facilitating communication with the manufacturer regarding the reported defect. The acceptance of any product return shall be strictly subject to the manufacturing company’s acknowledgment and approval of the claimed defect. The Company shall process the return and initiate a refund only upon confirmation from the manufacturer that the product qualifies for return due to a verified quality defect. Any refund issued shall be in accordance with the manufacturer’s assessment and applicable policies governing such defects.
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10. Returns, Refunds, and Defect Resolution

10.(i). All return requests shall be subject to prior verification, inspection, and validation by the Company, and shall be processed strictly in accordance with the applicable return, refund, and replacement policies, including all prescribed terms, conditions, eligibility criteria, and procedural requirements. The Company reserves the right to accept, reject, or conditionally approve any return request at its sole discretion, based on compliance with such policy conditions, including but not limited to product condition, timeliness of the request, submission of requisite proof, and adherence to return guidelines. The User acknowledges and agrees that non-compliance with any such conditions may result in denial of the return request, without any liability on the part of the Company, to the fullest extent permissible under applicable law.
10.(ii). All eligible refunds shall be processed, subject to verification and approval in accordance with the applicable refund policy, through the original mode of payment utilized by the User at the time of the transaction, unless otherwise required by law or mutually agreed upon. Such refunds shall be initiated within a reasonable and commercially practicable timeframe, taking into account internal processing requirements, banking procedures, and timelines prescribed by third-party payment gateway service providers. The User acknowledges and agrees that the actual credit of funds may be subject to delays attributable to financial institutions or external service providers, for which the Company shall not be held liable, to the fullest extent permissible under applicable law.
10.(iii). Certain categories of products shall be deemed non-returnable, including but not limited to items that have been used, opened, unsealed, tampered with, or otherwise handled in a manner that renders them unsuitable for resale, hygiene compliance, or quality assurance purposes. The Company reserves the right to determine, at its sole and absolute discretion, whether a product qualifies as non-returnable based on its condition, packaging integrity, and compliance with applicable return policies. The User acknowledges and agrees that any such items shall not be eligible for return, replacement, or refund, except where expressly mandated under applicable law.
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11. Shipping and Delivery

11.(i). All delivery timelines, estimates, or schedules provided on the Platform are purely indicative, approximate, and non-binding in nature, and are subject to variation based on logistical, operational, and external factors beyond the reasonable control of the Company. Such factors may include, without limitation, location-specific constraints, availability of products, third-party logistics performance, transit delays, force majeure events, and other unforeseen circumstances. The User acknowledges and agrees that such timelines do not constitute a guarantee or warranty of delivery within a specified period, and the Company shall not be held liable for any delay or deviation from the estimated delivery schedule, to the fullest extent permissible under applicable law.
11.(ii). The Company hereby expressly disclaims any and all liability, responsibility, or obligation for any delays, interruptions, or failures in delivery, shipment, or order fulfillment arising out of or attributable to third-party logistics service providers, courier agencies, or any other external service partners engaged in the supply chain. Such delays may include, without limitation, those caused by operational inefficiencies, transit disruptions, force majeure events, regulatory restrictions, or other unforeseen circumstances beyond the reasonable control of the Company. The User acknowledges and agrees that the Company shall not be held liable for any direct, indirect, incidental, or consequential losses, damages, or inconvenience arising therefrom, to the fullest extent permissible under applicable law.
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12. Cancellation Policy

12.(i). Orders placed on the Platform may, subject to applicable terms and conditions, be cancelled by the User at any time prior to the dispatch, shipment, or handover of the product to the logistics or delivery partner. Such cancellation requests shall be processed in accordance with the Company’s prescribed procedures and timelines, as may be notified on the Platform from time to time. Upon initiation of dispatch or transfer of the product to the logistics partner, the order shall be deemed to have entered the fulfillment stage, and cancellation may no longer be permitted, except in accordance with applicable return, refund, or replacement policies. The Company reserves the right to accept or reject cancellation requests in accordance with its internal policies and operational constraints.
12.(ii). The Company hereby reserves the unilateral, absolute, and discretionary right, at any time and without prior notice, to refuse, suspend, or cancel any order placed on the Platform, whether confirmed or otherwise, in the event of any apparent or suspected error, including but not limited to inaccuracies in pricing, product description, or availability, as well as in circumstances giving rise to a reasonable suspicion of fraudulent, unauthorized, or unlawful activity. Additionally, the Company may cancel orders in cases of stock unavailability, supply chain disruptions, or any other operational or logistical constraints beyond its reasonable control. The User acknowledges and agrees that such cancellation shall not render the Company liable for any damages, losses, or claims, and any payments received in respect of such cancelled orders shall be processed for refund in accordance with the applicable refund policy, to the fullest extent permissible under applicable law.
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13. Payment Policy

13.(i). All payments initiated on the Platform are processed through secure, encrypted, and authorized third-party payment gateway service providers that adhere to applicable industry standards, regulatory requirements, and security protocols, including but not limited to Payment Card Industry Data Security Standards (PCI-DSS) and other relevant guidelines prescribed by competent authorities. Such payment gateways employ advanced security mechanisms, including encryption, tokenization, and authentication protocols, to ensure the confidentiality, integrity, and secure transmission of financial data. The User acknowledges and agrees that the processing of payments is subject to the terms, conditions, and privacy policies of such third-party providers, and the Company shall not be held liable for any acts, omissions, or deficiencies attributable to such external payment processors, to the fullest extent permissible under applicable law.
13.(ii). The Company does not collect, retain, or store sensitive payment credentials of Users, including but not limited to full credit/debit card numbers, CVV/CVC codes, PINs, net banking passwords, or any other confidential financial authentication data. All payment transactions initiated on the Platform are processed through duly authorized and secure third-party payment gateway service providers, in compliance with applicable regulatory standards and industry security protocols. The User acknowledges and agrees that such sensitive payment information is handled directly by the respective payment processors in accordance with their own privacy policies and security frameworks, and the Company shall not be responsible or liable for the storage, processing, or security of such financial credentials, to the fullest extent permissible under applicable law.
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14. Privacy Policy

14.(i). Scope and Applicability This Privacy Policy governs the collection, use, processing, storage, and disclosure of information through electronic means in compliance with applicable Indian laws.
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14.(ii). Categories of Information Collected • Personal Information • Transactional Data • Device and Usage Information • Communication Data
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14.(iii). Purpose of Processing The Company may collect, use, store, process, and analyze information, including personal and transactional data, strictly for legitimate, lawful, and specified purposes, including but not limited to facilitating and executing transactions, processing payments, enabling order fulfillment, and ensuring the proper functioning of the Platform. Such information may further be processed for the purposes of fraud prevention, risk assessment, detection of unauthorized or suspicious activities, and implementation of security protocols. Additionally, the Company may process such information for service improvement, analytics, system optimization, and enhancement of user experience, as well as for complying with applicable legal, statutory, and regulatory obligations, including record-keeping and reporting requirements. The information may also be used for customer communication, including transactional updates, service-related notifications, grievance redressal, and, where permitted by law, for promotional or informational outreach, in accordance with applicable data protection and privacy regulations.
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14.(iv). Data Sharing The User hereby acknowledges and agrees that the Company may, in the course of providing its services and in compliance with applicable laws, disclose, transfer, share, or otherwise make available certain information, including personal and transactional data, to authorized third parties on a need-to-know and lawful basis. Such third parties may include, without limitation, payment processors and payment gateway service providers for the purpose of facilitating secure financial transactions; logistics and delivery partners for order fulfillment and shipment coordination; third-party vendors, contractors, and service providers engaged for operational, technical, or support functions; and competent statutory, regulatory, governmental, or judicial authorities as may be required under applicable laws or pursuant to lawful orders, directions, or legal processes. The Company shall ensure that such disclosures are undertaken subject to appropriate contractual safeguards, confidentiality obligations, and data protection measures, in accordance with applicable legal and regulatory requirements.
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14.(v). Use of UPI and Financial Information
All in One Roof acknowledges and affirms its obligation to maintain the highest standards of confidentiality, integrity, and security with respect to customers’ financial and payment-related information. Any data furnished by the customer in the course of effecting transactions on this website, including but not limited to UPI IDs, bank account details, payment credentials, and transaction records (hereinafter collectively referred to as “Financial Information”), shall be collected and processed strictly for lawful and bona fide transactional purposes. Such Financial Information shall be utilized exclusively for facilitating payments between the buyer and seller, including the execution, verification, settlement, return, or refund of transactions, as may be applicable. Under no circumstances shall such information be retained, disclosed, disseminated, or otherwise processed for any purpose extraneous to the completion and administration of the relevant transaction, except where such disclosure is mandated under applicable law, regulatory requirements, or pursuant to a lawful order of a competent authority. All in One Roof undertakes to implement appropriate technical and organizational safeguards to ensure the protection of Financial Information against unauthorized access, alteration, disclosure, or misuse. The Company further covenants that such sensitive information shall be treated as strictly confidential and shall not be sold, leased, transferred, or otherwise exploited for any commercial or non-commercial purpose unrelated to the transaction. By using this website, the customer expressly consents to the limited collection and use of Financial Information in accordance with this policy, with the assurance that the same shall be handled with due diligence, care, and in strict adherence to applicable data protection and privacy standards.
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14.(vi). Use of Address and Residential Information All in One Roof is committed to upholding the highest standards of data privacy and confidentiality. Any address, residential, or location-specific information furnished by a customer through this website shall be collected, processed, and retained strictly for legitimate and lawful purposes directly connected with the facilitation and execution of transactions between the customer and the service provider. Such purposes may include, but are not limited to, order confirmation, delivery of goods or services, billing, verification, and essential communication pertaining to the transaction. The aforesaid information shall be used solely on a need-to-use basis and shall not, under any circumstances, be exploited, disseminated, transferred, or otherwise disclosed to any third party for purposes extraneous to the completion of the transaction, except where such disclosure is mandated under applicable law, regulation, or by an order of a competent authority, or where explicit and informed consent has been obtained from the customer. All in One Roof further undertakes to implement appropriate technical and organizational safeguards to protect such personal information against unauthorized access, alteration, disclosure, or misuse. The company expressly disclaims any intention or practice of utilizing such address or residential details for marketing, profiling, or any secondary purposes not intrinsically connected with the primary transaction. By providing such information, the customer acknowledges and consents to its limited use in accordance with this Privacy Policy. Under no circumstances shall such personal details be retained or used beyond the period necessary for the fulfillment of the stated purposes, subject to applicable legal and regulatory requirements.
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14.(vii). Data Protection and Security The Company implements and maintains commercially reasonable technical, administrative, and organizational safeguards, including industry-standard security practices, policies, and procedures, designed to protect the integrity, confidentiality, and security of data and information processed through the Platform. However, the User expressly acknowledges and agrees that no system, network, or method of transmission over the internet or electronic storage is entirely secure or immune from vulnerabilities, unauthorized access, cyber-attacks, or data breaches. Accordingly, notwithstanding the Company’s adherence to reasonable security measures and due diligence, the Company does not warrant, represent, or guarantee absolute, foolproof, or uninterrupted security of the Platform or any information transmitted thereto, and disclaims any liability for unauthorized access, loss, alteration, or disclosure of data, to the fullest extent permissible under applicable law.
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14.(viii). Third-Party Interfaces The Platform may contain hyperlinks, redirects, or references to third-party websites, applications, or external resources that are not owned, operated, or controlled by the Company. Such links are provided solely for convenience and informational purposes, and the inclusion of any such link shall not be construed as an endorsement, sponsorship, affiliation, or recommendation by the Company of the content, products, services, or practices of such third parties. The Company expressly disclaims any and all responsibility, liability, or obligation with respect to the availability, accuracy, legality, security, or content of such third-party platforms, including any representations, warranties, or policies adopted by them. The User acknowledges and agrees that access to and use of such third-party links shall be entirely at their own risk, and the Company shall not be liable for any loss, damage, or claim arising out of or in connection with the User’s reliance on or interaction with such external resources, to the fullest extent permissible under applicable law.
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14.(ix). Data Retention All data, including personal and transactional information, shall be retained by the Company strictly for such duration as is necessary, relevant, and proportionate to fulfill the purposes for which it was collected, including but not limited to operational requirements, service facilitation, record maintenance, dispute resolution, enforcement of contractual obligations, and compliance with applicable legal, statutory, regulatory, or governmental requirements. Upon the expiration of such retention period, or once the purpose for which the data was collected has been duly satisfied, the Company shall, subject to applicable laws, either securely delete, anonymize, or otherwise dispose of such data in a manner consistent with industry standards and data protection obligations.
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14.(x). Information We Collect Through Automatic Data Collection Technologies Without prejudice to any other provisions contained herein, the Company may, through the deployment of automated data collection mechanisms and tracking technologies, collect, generate, record, and analyze certain categories of technical, behavioral, and device-related information pertaining to users’ access to and interaction with the Services. Such collection may occur irrespective of whether the user has registered for an account or is accessing the Services in an anonymous or unauthenticated capacity. The scope of such information includes, but is not limited to, the following:
• Usage and Interaction Data: The Company may collect detailed information relating to the manner, frequency, and extent of a user’s interaction with the Services, including but not limited to traffic data, geolocation indicators, system logs, diagnostic data, communication metadata, and records of resources accessed or utilized via the Services. This may encompass granular insights into user behavior and navigation patterns within the platform.
• Device and Technical Information: The Company may automatically obtain information relating to the hardware and software environment of the user’s device(s), including, without limitation, Internet Protocol (IP) address, operating system specifications, platform type, browser configuration, connection attributes (such as bandwidth, latency, and connection type), device classification, unique device identifiers, mobile network data, and, where applicable, the device’s associated telephone number.
• Stored Data and File Metadata Access: Subject to applicable permissions granted by the user, the Company’s applications may access, retrieve, and process metadata and ancillary information associated with files stored on the user’s device. Such data may include, without limitation, images, audiovisual content, contact lists, and address book entries, solely to the extent necessary for the provision, enhancement, or facilitation of specific functionalities of the Services.
• Location-Based Information: The Company may collect and process real-time or near real-time geolocation data pertaining to the user’s device, including precise Global Positioning System (GPS) coordinates (such as latitude, longitude, and altitude), along with corresponding timestamps, where such collection is expressly authorized by the user. Such data may be combined with other identifiers to enable location-specific features, personalization, and contextual service delivery.
• Referrer and Navigation Data: The Company may collect information regarding the uniform resource locator (URL) of the web page visited by the user immediately prior to accessing the Services, for purposes of analytics, attribution, and system optimization.
• Mobile Device Identifiers and Tracking Technologies: In the context of mobile application usage, the Company may utilize persistent device identifiers, including but not limited to advertising identifiers (such as IDFA or analogous identifiers on mobile operating systems), in lieu of or in addition to traditional cookie-based tracking mechanisms. Such identifiers may be employed to recognize returning users, retain user preferences, monitor application usage, facilitate targeted advertising, and conduct performance analytics. The Company acknowledges that, unlike cookies, certain device identifiers may not be user-deletable and may be utilized by third-party advertising and analytics partners for tracking, attribution, and measurement purposes.
• User Preferences and Configuration Settings: The Company may collect and store user-specific preferences and system settings, including but not limited to language selection, time zone, and other configuration parameters, to ensure a consistent and customized user experience.
• Activity and Behavioral Data: The Company may record detailed information regarding user activity within the Services, including but not limited to search queries, user-generated content (such as comments), domain interactions, selected search results, clickstream data, page views, navigation sequences, session duration, timestamps of access, error reports, and other diagnostic or behavioral indicators.
• Application Status Information: For users accessing the Services via mobile applications, the Company may collect information relating to the operational status of the application, including whether the application is active, inactive, online, or offline at any given time.
• Third-Party Application Data: Subject to user consent and applicable permissions, the Company may collect information regarding the presence, absence, or characteristics of other applications installed on the user’s device. Such information may span multiple categories, including but not limited to retail, lifestyle, travel, and other consumer-oriented applications, and may be utilized to infer user preferences, enhance profiling accuracy, and deliver a more tailored and personalized user experience.
• Precise Location and Contextual Data Integration: In connection with location-enabled functionalities, the Company may collect, process, and associate precise geospatial data with device identifiers and other user-related information maintained by the Company, for the purpose of enabling location-dependent features and services. Certain functionalities may necessitate the processing of such personal data as an essential operational requirement.
• Cookies and Analogous Tracking Technologies: The Company, either independently or in conjunction with authorized third-party partners, may deploy cookies, pixel tags, web beacons, embedded scripts, mobile identifiers, flash cookies, and other comparable tracking technologies to collect, store, and process information relating to user interactions with the Services and third-party platforms. These technologies facilitate, inter alia, user recognition, preference retention, session management, personalization of content and advertisements, behavioral analytics, performance measurement, fraud detection, and administrative oversight. Additionally, pixel tags and web beacons may be utilized within electronic communications, including emails and newsletters, to ascertain engagement metrics such as message open rates and interaction patterns. All such information shall be collected, processed, stored, and utilized in accordance with applicable data protection laws and the provisions of this Privacy Policy, and shall be limited to purposes that are lawful, proportionate, and necessary for the operation, security, and enhancement of the Services.
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15. Consumer Protection Compliance

15.(i). The Platform endeavors, on a best-efforts and commercially reasonable basis, to ensure compliance with the provisions of the Consumer Protection Act, 2019, along with the applicable rules, regulations, and guidelines governing e-commerce, including but not limited to the Consumer Protection (E-Commerce) Rules, 2020, as amended from time to time. The Company undertakes to implement such measures, policies, and mechanisms as may be necessary to align its operations with the applicable legal and regulatory framework, including provisions relating to consumer rights, transparency, fair trade practices, grievance redressal, and disclosure requirements. However, nothing contained herein shall be construed as a representation or warranty of absolute or uninterrupted compliance at all times, and the Company shall not be held liable for any inadvertent or unintentional non-compliance, to the fullest extent permissible under applicable law.
15.(ii). The Users shall be entitled to exercise such rights and remedies as may be available to them in their capacity as consumers under applicable laws, including but not limited to statutory protections, safeguards, and entitlements conferred under relevant consumer protection legislation. However, such rights shall be subject to and governed by the limitations, conditions, exclusions, and qualifications prescribed under applicable statutes, rules, and regulations, as well as the terms and conditions set forth in this Agreement. The User acknowledges that the exercise of such rights shall be contingent upon compliance with applicable legal requirements, including procedural conditions, jurisdictional limitations, and evidentiary standards, and nothing contained herein shall be construed to expand, modify, or create any rights beyond those expressly provided under applicable law.
15.(iii). Nothing contained herein shall be construed to limit, restrict, curtail, or otherwise prejudice any rights, remedies, or protections that are mandatorily available to the User under applicable laws, statutes, or regulations. All such statutory rights shall remain intact, enforceable, and unaffected, notwithstanding anything to the contrary contained in this Agreement. In the event of any inconsistency or conflict between the provisions of this Agreement and applicable law, the provisions of such law shall prevail to the extent of such inconsistency, and this Agreement shall be interpreted and enforced accordingly, without invalidating the remaining provisions herein.
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16. Intellectual Property Rights
All content made available on the Platform, including but not limited to text, graphics, logos, images, audio-visual materials, software, design elements, layout, databases, and any other proprietary material (collectively, the “Content”), is the exclusive property of the Company or its licensors and is protected under applicable intellectual property laws, including but not limited to copyright, trademark, patent, and trade secret laws. The User acknowledges and agrees that no right, title, or interest in or to such Content is transferred or assigned by virtue of access to or use of the Platform, and all rights not expressly granted herein are hereby reserved by the Company. Any unauthorized use, reproduction, modification, distribution, transmission, display, performance, publication, or exploitation of the Content, in whole or in part, without the prior written consent of the Company, is strictly prohibited and may result in civil and/or criminal liability under applicable laws.
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17. Limitation of Liability

17.(i). To the maximum extent permissible under law, the Company shall not be liable for any indirect, incidental, special, or consequential damages.
17.(ii). In any event, the aggregate liability of the Company shall not exceed the total value of the transaction in dispute or ₹1,000 (Indian Rupees One Thousand), whichever is lower, except where such limitation is prohibited under applicable law.
17.(iii). This limitation shall apply irrespective of the form of action.
17.(iv). The User acknowledges that the limitations set forth herein are an essential basis of the bargain between the User and the Company.
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18. Indemnification

18.(i). The User hereby agrees to indemnify, defend, and hold harmless the Company, its affiliates, directors, officers, employees, agents, and representatives from and against any and all claims, demands, actions, proceedings, damages, losses, liabilities, costs, and expenses (including, without limitation, reasonable legal fees and expenses) arising out of or in connection with the User’s misuse of the Platform, breach of this Agreement, violation of any applicable laws, rules, or regulations, or infringement of any rights of a third party. This indemnification obligation shall survive the termination or expiration of this Agreement and shall extend to any claims brought by third parties or authorities as a consequence of the User’s acts, omissions, negligence, or willful misconduct. The Company reserves the right to assume the exclusive defense and control of any matter subject to indemnification, at the User’s cost, and the User agrees to fully cooperate in such defense.
18.(ii). The obligations, duties, and liabilities of the User under this clause, including but not limited to the indemnification and hold harmless provisions, shall survive the termination, expiration, suspension, or cessation of this Agreement, howsoever caused. Such survival shall continue in full force and effect notwithstanding the discontinuation of the User’s access to or use of the Platform, and shall remain binding and enforceable until all claims, liabilities, or obligations arising thereunder have been fully satisfied or discharged, to the fullest extent permissible under applicable law.
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19. Risk Allocation

19.(i). The User hereby expressly acknowledges and agrees that access to and use of the Platform, including all content, services, and transactions undertaken therein, shall be entirely at the User’s sole risk, discretion, and responsibility. The Platform and all associated services are provided on an “as is” and “as available” basis, without any representations, warranties, or guarantees of any kind, whether express, implied, statutory, or otherwise. To the fullest extent permissible under applicable law, the Company disclaims any and all liability for any loss, damage, or adverse consequence arising out of or in connection with the User’s use of, or inability to use, the Platform.
19.(ii). To the fullest extent permissible under applicable law, the Company hereby expressly disclaims all representations, warranties, conditions, and guarantees of any kind, whether express, implied, statutory, or otherwise, in relation to the Platform, its content, products, and services. Without limitation to the foregoing, this includes the disclaimer of all implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, reliability, uninterrupted or error-free operation, and any warranties arising out of course of dealing, usage, or trade practice. The User acknowledges and agrees that the use of the Platform and any reliance on its content or services is undertaken solely at their own risk, to the fullest extent permissible under applicable law.\
19.(iii). The Platform, including all content, features, functionalities, and services made available therein, is provided strictly on an “as is” and “as available” basis, without any representations, warranties, conditions, or guarantees of any kind, whether express, implied, statutory, or otherwise. Without limiting the generality of the foregoing, the Company expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, reliability, and uninterrupted or error-free operation, as well as any warranties arising from course of dealing, usage, or trade practice. The User acknowledges and agrees that access to and use of the Platform and its services is undertaken solely at their own risk, to the fullest extent permissible under applicable law.
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20. Compliance with Laws
Users agree to comply with all applicable laws. The Company reserves the right to cooperate with enforcement authorities.
20.(i). User Conduct and Prohibited Activities
Users agree not to:
• Use the Platform for any unlawful or fraudulent purpose
• Provide false, inaccurate, or misleading information
• Attempt to gain unauthorized access to the Platform or its systems
• Interfere with the functioning of the Platform through technical means
• Engage in activities that may harm the reputation or operations of the Company
The Company reserves the right to suspend or terminate access in case of violation of these provisions.
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21. Permissible Age
The Services are strictly intended for access and use by individuals who have attained the age of eighteen (18) years or such other minimum age as may be prescribed under applicable local laws (the “Permissible Age”). Any access to or use of the Services by individuals who have not reached the Permissible Age is expressly prohibited, except where such access is lawfully authorized under the relevant jurisdiction. The Company neither knowingly permits nor authorizes the registration, access, or use of the Services by individuals below the Permissible Age. Furthermore, the Company does not intentionally collect, store, process, or otherwise handle any personal data or information from such individuals, nor does it engage in any form of direct or indirect marketing, solicitation, or outreach targeted at them. In the event that the Company becomes aware, through verifiable means, that personal information has been inadvertently collected from a user below the Permissible Age without appropriate legal authorization, the Company shall take all reasonable and necessary steps to promptly delete such information from its records and restrict further access to the Services, in compliance with applicable data protection and privacy laws.
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22. Force Majeure
The Company shall not be held liable, responsible, or accountable for any delay, failure, interruption, or deficiency in the performance of its obligations under this Agreement, where such delay or failure arises out of or is attributable to events, circumstances, or causes beyond its reasonable control (hereinafter referred to as “Force Majeure Events”). Such Force Majeure Events shall include, without limitation, acts of God, natural disasters, floods, earthquakes, fires, pandemics, epidemics, war, civil unrest, strikes, lockouts, labor disputes, governmental actions, changes in laws or regulations, failure of utilities, internet or telecommunications disruptions, cyber-attacks, or any other event which is unforeseeable and beyond the reasonable control of the Company. In the occurrence of any such event, the Company’s obligations shall be deemed suspended for the duration of the Force Majeure Event, and the Company shall not be liable for any loss, damage, or inconvenience arising therefrom, to the fullest extent permissible under applicable law.
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23. Governing Law and Jurisdiction
This website, including its use, access, and all matters arising therefrom, shall be governed by and construed in accordance with the laws of India. By accessing and using this website, the user unequivocally agrees that the applicable laws of India shall exclusively regulate and govern any and all claims, disputes, or controversies arising out of or in connection with the use of this website, its services, content, or any transactions undertaken therein, irrespective of any conflict of law principles. Exclusive Jurisdiction Clause Without prejudice to the foregoing, and to the fullest extent permissible under applicable law, it is expressly agreed that any dispute, claim, or legal proceeding arising out of or relating to the use of this website, its services, terms, or any associated transaction shall be subject to the exclusive jurisdiction of the competent courts situated in the district of Prayagraj, Uttar Pradesh, India. The user hereby irrevocably submits to the jurisdiction of such courts and expressly waives any objection that may be raised in respect of jurisdiction, including, but not limited to, objections on the grounds of inconvenience of forum (forum non conveniens) or lack of territorial jurisdiction. No other court, tribunal, or authority shall have jurisdiction to entertain any such disputes. Restriction on Institution of Proceedings All users expressly agree that any legal action, suit, or proceeding shall be instituted solely and exclusively before the courts of Prayagraj, Uttar Pradesh. The parties further agree that this clause constitutes a binding agreement conferring exclusive jurisdiction, and any deviation from the same shall render such proceedings liable to dismissal on grounds of lack of jurisdiction. By continued use of this website, the user acknowledges having read, understood, and agreed to be bound by this jurisdictional limitation in its entirety.
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24. Dispute Resolution and Arbitration

24.(i). Disputes shall first be resolved amicably.
24.(ii). Failing which, disputes shall be referred to arbitration under the Arbitration and Conciliation Act, 1996.
24.(iii). Seat and venue: Prayagraj, Uttar Pradesh.
24.(iv). Proceedings: English language.
24.(v). Award: Final and binding.
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25. Audit and other Assurance Purposes
The Company reserves the right, at its sole discretion and subject to applicable laws, to disclose, share, or otherwise process user information where it deems such action reasonably necessary for the purposes of identifying, investigating, preventing, or mitigating actual, suspected, or potential threats to the life, health, safety, or security of any individual or group of individuals. Such disclosures may also be undertaken to detect, investigate, or address any actual or alleged violations of this Privacy Policy, the Terms of Service, or any other governing contractual or legal obligations, as well as to enforce the same. Additionally, the Company may process and share such information in order to investigate or respond to infringements or potential infringements of the legal rights, interests, or entitlements of third parties, or to safeguard and protect the rights, property, and safety of All in One Roof, its employees, agents, contractors, users, or the general public. Further, the Company may disclose or transfer user information, on a need-to-know and proportionate basis, to both internal and external audit bodies, compliance teams, and other relevant stakeholders operating within its commercial and operational ecosystem. This may include, without limitation, affiliated or group entities, payment processors, payment gateways, banking institutions, financial intermediaries, and other authorized entities, for the purposes of conducting audits, ensuring regulatory and contractual compliance, and facilitating fraud detection, prevention, mitigation, investigation, risk assessment, and assurance activities. In exceptional or exigent circumstances, where the Company, acting reasonably and in good faith, determines that disclosure of information is necessary or appropriate to prevent imminent harm or to protect the rights, property, or personal safety of the Company, its customers, or any other person, it may disclose limited and proportionate user information strictly to the extent required to address such concerns. Such disclosures may include the exchange of relevant information with other companies, institutions, or organizations, including but not limited to those engaged in fraud prevention, credit risk assessment, and security enforcement, for the purposes of enhancing collective safeguards against fraudulent activities, financial risks, and other unlawful or harmful conduct.
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26. Policy Amendments
The Company hereby reserves the absolute and unrestricted right, at its sole and exclusive discretion, to amend, modify, revise, update, or replace, in whole or in part, any provision of these Policies at any time, without prior notice or obligation to provide individual intimation to Users. Any such modifications shall become effective immediately upon being published or updated on the Platform, unless otherwise specified. The User’s continued access to, browsing of, or use of the Platform following the publication of such modifications shall be deemed to constitute an unequivocal, informed, and legally binding acceptance of the revised Policies, and the User hereby agrees to be bound by the same. It shall be the User’s responsibility to periodically review the Policies to remain informed of any updates or changes.
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27. Severability
In the event that any provision, clause, or part of this Agreement is determined by a court of competent jurisdiction or other competent authority to be invalid, illegal, void, or unenforceable, whether in whole or in part, such provision shall, to the extent of such invalidity or unenforceability, be deemed severable and shall be construed so as to give effect, to the maximum extent permissible, to the intent of the parties. Such invalidity, illegality, or unenforceability shall not in any manner affect, impair, or render invalid the remaining provisions of this Agreement, which shall continue to remain in full force, effect, and enforceability as if such invalid or unenforceable provision had never formed part of this Agreement.
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28. Waiver
The failure, delay, or omission on the part of the Company at any time to enforce, exercise, or avail itself of any right, remedy, power, or provision contained in this Agreement shall not be construed or deemed to constitute a waiver, relinquishment, or abandonment of such right, remedy, power, or provision, nor shall it affect the validity or enforceability thereof. Any such failure or delay shall not operate as a continuing waiver, and no waiver shall be deemed effective unless expressly made in writing and duly authorized by the Company. Furthermore, the exercise of any right or remedy by the Company shall not preclude or restrict the subsequent or concurrent exercise of any other rights or remedies available under this Agreement or under applicable law.
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29. Grievance Redressal
Users may contact:
Email: pradeepshanker46@gmail.com
Phone: 8745042277 / 7860221945
Address: 120 Feet Road, Kalindipuram Prayagraj (U.P.)-211011

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30. Entire Agreement
This Agreement constitutes the entire understanding between the User and the Company with respect to the subject matter herein and supersedes all prior or contemporaneous communications, representations, or agreements, whether electronic, oral, or written. No modification shall be valid unless expressly made in writing and published on the Platform.
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31. Suspension and Termination

31.(i). The Company reserves the right, at its sole discretion, to suspend, restrict, or terminate a User’s access to the Platform without prior notice in the event of:
• Violation of these Policies
• Fraudulent or suspicious activity
• Breach of applicable laws
31.(ii). Upon termination, the User’s right to access the Platform shall cease immediately; however, obligations relating to indemnity, limitation of liability, and dispute resolution shall survive termination.